Our Vision

At Forward Energy, our vision is clear: to excel as a premier energy broker for commercial companies in the utility market. We aspire to achieve this by embodying professionalism and unwavering dedication in our service delivery to our valued customers. Our overarching goal is simple yet profound: to secure the lowest possible energy bills for our clients while simultaneously saving them valuable time and money. We strive to be more than just service providers; we aim to be trusted partners and steadfast advocates for our clients' energy needs. Through our commitment to excellence and client-centric approach, we are determined to make a meaningful and lasting impact in the utility market.

Simplicity

The process of researching and selecting the most suitable energy supplier can often present itself as a complex and time-consuming endeavour, marked by intricacies that may seem daunting to comprehend. At Forward Energy, we recognise the challenges inherent in this task and have dedicated ourselves to simplifying the experience for our clients. Through our extensive market intelligence and specialised expertise, we empower our clients with the knowledge and insights needed to navigate the energy landscape effortlessly. By leveraging our comprehensive understanding of the industry, coupled with our commitment to client satisfaction, we ensure that the process is not only efficient but also hassle-free. With Forward Energy by your side, you can trust that finding the ideal energy supplier will be a seamless and straightforward journey.

Exceptional
Customer Service

At the core of our ethos lies a deep commitment to our clients and their unique needs. We take immense pride in prioritising our clients, ensuring that their satisfaction is paramount in every aspect of our operations. This client-centric approach has led to an outstanding customer retention rate, a testament to the trust and confidence our clients have in our services. Furthermore, we are honoured to witness an increasing number of referrals from satisfied clients, who entrust us to assist with their peers’ utility requirements. At Forward Energy, building lasting relationships and exceeding expectations are not just aspirations; they are fundamental principles that drive us forward every day.

The Personal Touch

At Forward Energy, we hold our clients in the highest regard, which is why we are dedicated to delivering nothing short of the best. Our commitment to excellence is reflected in the caliber of our highly trained and experienced consultants and account managers.

These professionals are not only knowledgeable but also deeply passionate about providing exceptional service. From the initial inquiry to post-sales support, our team ensures that our clients receive comprehensive guidance and outstanding customer service every step of the way. At Forward Energy, your satisfaction is our top priority, and we strive to exceed your expectations at every opportunity.

Buying Power

At Forward Energy, our extensive client base allows us to secure competitive rates that translate into the best deals for our customers. Leveraging the collective purchasing power of our diverse clientele, we negotiate favourable terms and pricing structures with numerous suppliers.

This dynamic approach ensures that our customers benefit from a range of options, with updates sourced from multiple suppliers. By constantly monitoring the market and staying abreast of pricing fluctuations, we strive to provide our clients with the most cost-effective solutions tailored to their individual needs.

Industry Professionals

With a legacy dating back to 1997, boasting well over two decades of unparalleled experience, we at Forward Energy take pride in our position as one of the industry’s foremost utility consultancies. Our track record speaks for itself, as we have consistently provided sound and reassuring guidance to businesses seeking to navigate the complex landscape of utility requirements. Let us shoulder the burden of market research and analysis on your behalf, leveraging our expertise to secure the best deals for your business both now and in the future. With Forward Energy by your side, you can rest assured that your utility needs are in capable hands, allowing you to focus on what truly matters: the success and growth of your business.

FORWARD ENERGY VALUES

Excellence

Striving for excellence is an important part of our job. It involves putting quality in to everything we do for our customers.

Integrity

We always conduct our consultancy fairly and honestly. All our communications are direct and transparent.

Unity

We work cohesively with our account managers, consultants, clients and energy suppliers. We believe in building firm, professional relationships with all of our stakeholders based on understanding, tolerance and cooperation.

Strength

Forward Energy relies on the active involvement of our experienced employees and the constant support of our Director and management team to create a mutual relationship with all of our clients.

Legacy

We are considered a strong independent energy consultancy firm. The dedicated Team play a very active role in our organisation. This is also the driving force behind our business expansion and continuous success. Our skilful and professional Team and Consultants have an exceptional understanding of the ever evolving commercial utility market and are proud to have an excellent customer retention rate.